Put a +1 number on your website and proposals, so US clients can call the people who run their account.
Agencies outside the US put a US virtual number on their website and proposals so US clients can call a familiar +1 number. Each TripoSIM number is one person's line in an app, with 300 minutes a month of calls to the US and Canada, voicemail and incoming texts. One person can hold several numbers, for example one per client brand.
A US company comparing agencies looks at the contact page. A +1 number tells them there is someone they can call without thinking about international rates or dialing codes. It also gives your proposals and invoices a contact line that matches the rest of their vendor list.
The TripoSIM US Virtual Number runs in an app on your phone over Wi-Fi or mobile data. Calls ring like a normal call wherever your team works. When nobody answers, callers leave a voicemail.
Do not suggest you have a US office if you do not. "US line, answered from our studio in Kraków, 9 a.m. to 1 p.m. ET" is honest and clear. The business contact checklist has sample copy.
Each TripoSIM number is one person's line in their own app. It is not a shared line that rings several people. So the question is who answers.
| Setup | Fits when | How it works |
|---|---|---|
| One agency line | A small studio where one founder takes all US calls | One number on the website, proposals and invoices |
| One line per account manager | Two or three people who each look after their own US clients | Each person gets their own number, app and ID check |
| One line per client brand | You run white-label work or separate brands, each with its own greeting | One person can hold several numbers, each with its own plan |
One person can have as many TripoSIM US numbers as they like on one account, each with its own plan, minutes and voicemail greeting. That suits an account manager who wants a separate line for each client brand, so the greeting names the right brand.
Calls clients make to you are included up to a fair use of 300 minutes a month. Only calls you place use the 300 outgoing minutes. Each outgoing call is rounded up to the next full minute; unanswered calls are free. Three account managers, worked out for a year:
| Example | Calls out to the US and Canada | Extra minutes | One year on the yearly plan |
|---|---|---|---|
| One client | 1 status call a week of 30 minutes, plus 2 quick calls of 10 minutes: about 217 minutes a month | None: within the included minutes | $100 |
| Two clients | 2 status calls a week of 30 minutes, plus 2 quick calls of 10 minutes: about 347 minutes a month | 6 × $5 = $30 a year | $130 |
| Four clients | 4 status calls a week of 30 minutes: about 520 minutes a month | 27 × $5 = $135 a year | $235 |
Incoming calls do not use your minutes (fair use 300 minutes a month). Each plan includes 300 minutes a month out; extra minutes are $5 per 100, and unused extra minutes carry over to the next month, so the year counts the packs for all 12 months together. Prices before tax.
For the four-client manager, one line with extra minutes comes to $235 a year. Four lines on the yearly plan come to $400, with 300 minutes each. Separate lines make sense for separate brands or greetings, not to save money. The monthly plan is $12.99 a line if you only need a number for a short project.
The number is for personal and small-business use. Account managers calling their own clients, and clients calling them, is exactly that. Some things are not allowed, or do not fit:
The number receives texts from US and Canadian senders, but sending texts is not included. Tell clients to use email or your shared chat channel for written questions, and write "call or email" on your site.
The number also receives verification codes (OTP SMS) from apps, which helps with the agency's own accounts. For client ad, analytics and social accounts, keep sign-in on the client's own details where you can. If a plan ends, the number is kept 30 days on the yearly plan or 90 days on the monthly plan, then released. A login tied to a released number is hard to get back. Our guide on number recycling explains the risk.
Write down who owns each number, and decide before anyone leaves what happens to it.
Two plans with the same number, minutes and app.
$100per year
About $8.33 a month, paid once a year
Renews yearly until you cancel
$12.99per month
Cancel the renewal anytime. $155.88 over 12 months
Renews monthly until you cancel
Prices in US dollars as published by TripoSIM. Payments are not refunded, except a full refund if your ID check fails or your number is not delivered within 72 hours, or where local law requires. Checkout continues on TripoSIM. Right after payment you complete an ID check with a selfie, then choose from the numbers available.